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Frequently Asked Questions
Our beef comes from carefully selected Wagyu cattle, known for their superior marbling, tenderness, and rich flavor. Raised humanely and grain-finished, every cut delivers a gourmet experience right at home.
All orders are vacuum-sealed, frozen, and shipped in insulated containers with cold packs to maintain optimal temperature and freshness during transit.
Keep your Wagyu beef frozen until you’re ready to use it. For best results, thaw in the refrigerator 24 hours before cooking. Once thawed, cook within 3–5 days.
Most orders are processed within 24 hours and delivered within 1–2 business days, depending on your location. You’ll receive tracking info once your order ships.
You can reach us directly at trevor@pierking.com or call us at (682) 554-4512. We’re here to help and make it right.
At this time, we ship only within the United States. We use express shipping to ensure your order arrives frozen and fresh.